Terms of Use

Last updated: April 4, 2026

These Terms of Use ("Terms") govern your access to and use of the Vivo ai mobile application (the "App"), operated by Jaber ("Vivo ai," "we," "us," "our").

It is important that you read and understand these Terms. By downloading, installing, or using the App, you indicate that you have read, understood, agreed and accepted these Terms which take effect on the date on which you download, install, or use the App.

If you do not agree with these Terms, or if you do not agree with at least one of the provisions of these Terms, you are not authorized to access, download, install, or use the App and you must promptly discontinue downloading, installing the App, and remove (delete) the App from any mobile device in your possession or under your control.

I. General Terms

Vivo ai is a mobile application that provides AI-powered image generation and editing features for home design use cases, including interior design, exterior design, garden design, empty room design, cleanup tools, and style transfer. The App is for your personal, non-commercial use only. You may only use the App for the purposes stated above.

The services are powered by third-party AI models. Due to the nature of generative artificial intelligence, we cannot guarantee that the content or data you see in the App meets your requirements or purposes. AI-generated outputs are provided as design suggestions and inspiration only. Please do not rely solely on the generated content for any professional, structural, or safety-critical decisions. We assume no responsibility for damages caused by reliance on AI-generated content.

II. Privacy Policy & Community Guidelines

Your privacy is very important to us. Access to the App and use of the Services is subject to our Privacy Policy. By accessing the App and by continuing to use the Services, you are deemed to have accepted the Privacy Policy.

In addition, to use our products and services, you must abide by our Community Guidelines. If you do not agree with these Guidelines, you are not authorized to access, download, install, or use the App.

III. Eligibility & Age Limitation

You must be at least 16 years old to use the App.

All users who are minors in the jurisdiction in which they reside must have the permission of, and be directly supervised by, their parent or guardian to access and use the App. Parents and guardians must directly supervise any access and use of the App by minors.

IV. Changes to This Agreement

We reserve the right, at our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will keep you informed about any changes by updating these Terms. It is your responsibility to periodically review these Terms to stay informed of updates. You will be subject to, and will be deemed to be aware of and to have accepted, the changes in any revised Terms by your continued use of the App after the date such revised Terms are posted.

V. Service Description

The App provides the following AI-powered features:

• Interior Design: Redesign room interiors with different styles using AI.
• Exterior Design: Transform exterior views of buildings using AI.
• Garden Design: Redesign outdoor garden and landscape areas.
• Empty Room Design: Furnish and decorate empty rooms virtually.
• Cleanup Tool: Remove unwanted objects from photos using AI.
• Style Transfer: Apply design styles from reference images.

VI. Subscriptions and Purchases

The App offers paid subscription plans, including:

• Weekly subscription
• Annual subscription

For iOS Users:

• Payment will be charged to your Apple ID Account at confirmation of purchase.
• Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period, at the cost of the selected plan.
• Subscriptions may be managed by you, and auto-renewal may be turned off by going to your Account Settings in the App Store after purchase.
• Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.
• You can cancel a free trial or subscription anytime by turning off auto-renewal through your App Store account settings. This must be done 24 hours before the end of a free trial or subscription period to avoid being charged. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the free service.

For Android Users:

• Payment will be charged to your Google Play Account at confirmation of purchase.
• Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period.
• Subscriptions may be managed by you, and auto-renewal may be turned off by going to your Account Settings in Google Play after purchase.
• Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

Refunds

Refunds are handled by Apple or Google under their respective platform policies. Please submit your refund request directly through the store where you purchased.

If you request a refund, please be aware that your activity logs may be shared with the App Store, if needed, to help verify your usage of the app. This is to ensure that any claims are reviewed fairly. Your privacy is important to us, and this process is only used to ensure transparency and fairness.

VII. User Content

A. Your Ownership

You retain ownership of content you upload ("Input Content"). You may provide input to the App and receive output generated by the App based on that input ("Output Content"). On the basis of complying with these Terms, you own all rights, title, and interest in your Input and Output Content. You have the right to use Content for any purpose, including commercial purposes such as sale or publication, provided you comply with these Terms.

You are responsible for the Content you provide and the way you use it, ensuring that it does not violate any applicable laws or these Terms.

Please note that, due to the nature of machine learning, other users may receive the same or similar Output as you. Responses generated for other users are not considered part of your specific Content.

B. Our Ownership

By using the App, you undertake to respect our intellectual property rights (related to the App's source code, UI/UX design, content material, copyright and trademarks — the "Intellectual Property Rights") as well as those owned by third parties.

Our Services and associated content (including but not limited to all images, scripts, graphics, software, text, fonts, illustrations, files, URLs, technology, and documentation) and all intellectual property rights to the same are owned by us, our licensors, or both. Except for the limited use rights granted to you in these Terms, you shall not acquire any right, title, or interest in our Services or any Service Content.

C. License Grant

As long as you keep using the App, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, non-assignable, and revocable right to access and use the App pursuant to these Terms (the "App License"). You may use the App solely for your own non-commercial purposes.

D. Third-Party Ownership

You should only input materials you own or are authorized to use. You are solely responsible for any content that you contribute, submit, display, or adapt through the App. You must ensure such contents do not violate any copyright or other intellectual property rights.

E. Representations and Warranties

By uploading or submitting any Input Content to the App, you represent and warrant that:

• You are the author and/or exclusive copyright holder of all Input Content, or you have obtained all necessary rights and permissions.
• You have not licensed any rights in your Input Content that conflict with your use of the App.
• You have obtained permission to use the image and likeness of each individual contained in the Input Content.
• Your Input Content does not contain any third-party materials that you do not have permission to use.
• Your Input Content does not contain visible trademarks unless you have appropriate permissions.

It is strictly prohibited to upload any Input Content that contains child photos, images, or likeness.

VIII. AI Output Notice

AI-generated outputs may be imperfect, inaccurate, or unsuitable for professional or safety-critical use. The App provides design suggestions, ideas, and visualizations as a reference tool only. Users should conduct thorough research, consult with professionals, and exercise their own discretion before implementing any design concepts or making decisions based on the information provided by the App.

You remain responsible for how you use AI-generated outputs.

IX. Prohibited Behavior

You agree not to use the App in any way that:

• Is unlawful, illegal, or unauthorized.
• Is defamatory of any other person.
• Is obscene or offensive.
• Infringes any copyright, database right, or trademark of any other person.
• Advocates, promotes, or assists any unlawful act such as copyright infringement or computer misuse.

Additional AI-Specific Restrictions

In addition, you agree not to use the App and/or User Content:

• In any way that violates any applicable national, federal, state, local, or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
• To generate or disseminate verifiably false information and/or content with the purpose of harming others.
• To generate or disseminate personal identifiable information that can be used to harm an individual.
• To defame, disparage, or otherwise harass others.
• For fully automated decision making that adversely impacts an individual's legal rights.
• For any use intended to discriminate against or harm individuals or groups based on legally protected characteristics.
• To exploit vulnerabilities of specific groups of persons based on their age, social, physical, or mental characteristics.
• To provide medical advice or medical results interpretation.
• To generate or disseminate information intended for administration of justice, law enforcement, immigration, or asylum processes.

It is strictly prohibited to use any copyrighted and/or trademarked materials as Input Content.

Objectionable Content

It is strictly prohibited to upload, enter, create, generate, use, share, distribute, or otherwise exploit any content that:

• Is illegal, defamatory, libelous, immoral, harmful, misleading, deceptive, fraudulent, indecent, hateful, racially or religiously biased or offensive, obscene, pornographic, sexually explicit, or encourages anyone to violate any law.
• Can abuse, harass, humiliate, or intimidate any person or group.
• Advocates, supports, promotes, or assists discrimination based on race, sex, religion, nationality, sexual orientation, disability, or age.
• Infringes any third party's intellectual property rights or privacy rights.
• Demonstrates, promotes, depicts, or incites crimes, offenses, or violent acts.
• Contains any malicious code, such as viruses, worms, Trojan horses, or other potentially harmful programs.
• Encourages illegal use of weapons and dangerous objects.
• Otherwise violates any applicable law, rule, regulation, or statute.

General Restrictions

You shall not:

• Make the App available to any third parties.
• Modify, translate, reverse engineer, decompile, disassemble, or otherwise create derivative works from the App.
• Transfer, lend, rent, lease, or distribute the App, or use it for providing services to a third party.
• Copy, duplicate, distribute, or publish any content of the App in violation of our Intellectual Property Rights.
• Make any attempts to use the App for malicious intentions.
• Bypass quotas, anti-abuse controls, rate limits, or technical restrictions.

X. Abuse Prevention and Rate Limiting

Our systems continuously monitor and analyze user activity to prevent misuse or abuse. If usage patterns are detected that may harm or interfere with our services, our system reserves the right to automatically restrict your access. Any access restrictions imposed are temporary and will be lifted after a certain period. By using our services, you agree to comply with these measures which are in place to protect both our systems and the user community.

XI. Service Availability & Termination

We may, without prior notice, change the Service; stop providing the Service or features of the Service; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if you violate any provision of these Terms.

Upon any termination: (a) the rights and licenses granted to you herein shall terminate; (b) you must cease all use of the App.

XII. Third-Party Websites and Resources

The App may link you to other sites on the Internet and contracted third parties. We have no control over and accept no responsibility for the content of any website or mobile application to which a link from the App exists (unless we are the provider of those linked websites or applications). Such linked websites and applications are provided "as is" for your convenience only.

You acknowledge that you must comply with applicable third-party terms of agreement when using the App. You are solely responsible for and bear all risks arising from your use of any third-party websites or resources.

XIII. Disclaimer of Warranties

You agree that your use of the App and its services shall be at your sole risk. The services and all the materials, information, software, and content integrated in the App are provided "as is" and "as available". We do not make any warranties of any kind, either express or implied, with regard to the merchantability, technical compatibility, or fitness for a particular purpose of any service, products, or material provided pursuant to these Terms.

We do not warrant that the functions contained in the services will be available, uninterrupted, or error-free, that defects will be corrected, or that the services are free of viruses or other harmful components.

We do not give you any guarantee for the proper functionality of the App. We assume no liability or responsibility for any kind of violation arising from your use of the App, including any breach of intellectual property rights of third parties, or due to any unauthorized access or other illegal actions by any third party.

XIV. Limitation of Liability

To the extent permitted by law, in no event shall we be liable for damages of any type, whether direct or indirect, arising out of or in any way related to the App and services provided by the App. We shall not be liable under any circumstances for any special, consequential, incidental, exemplary, or punitive damages, or loss of profit or revenues, even if we have been specifically advised of the possibility of such damages.

You acknowledge and agree that your use of the App and/or User Content is at your sole risk. You assume full responsibility arising out of your use of the App and/or use, sharing, and distribution of any User Content. You agree to hold harmless and indemnify us, our successors, assigns, partners, affiliates, officers, directors, and employees from and against any and all claims, liabilities, losses, expenses, and damages arising out of your use of the App or failure to comply with these Terms.

Nothing in these Terms excludes liability that cannot be excluded by applicable law.

XV. Security

Apps, like other consumer technologies, may not be 100% secure. By accepting these Terms you acknowledge and accept that the App and any information you download or offer to share may be exposed to unauthorized access, interception, corruption, damage, or misuse, and cannot be regarded as 100% secure. You accept all responsibility for such security risks and any damage resulting therefrom.

XVI. Governing Law

These Terms are governed by the laws of Belgium and applicable EU consumer and digital service regulations. Mandatory consumer protections applicable in your country of residence shall apply where relevant.

Any disputes arising from the usage of the App shall be submitted to the competent courts of Belgium, without prejudice to your right to bring proceedings before the courts of your habitual residence.

XVII. Severability

If at any time any provision of these Terms is or becomes illegal, invalid, or unenforceable in any respect, that provision shall be read down or, if this is not possible, deleted. The other terms shall continue to apply with full force and effect.

You shall not assign or transfer the contract between you and us to any other person.

XVIII. Contact Information

If you have any questions about these Terms or the App:

• Developer: Jaber (Vivo ai)
• Email: contact@vivoai.app
• In-app: Feedback form (Settings → Feedback)